Returns & Exchanges

At SunnyHair, we want you to be completely satisfied with your purchase. If you are not happy with your hair extensions, we offer a 30-day return policy for items in their original, unopened condition and packaging.

Return Process

• 1.
  Check Eligibility

  Ensure your extensions are unused, have not been removed from the cardboard backing, and the security seal is still intact.

• 2.
  Initiate Request

  Contact our support team at [email protected] with your order number and photos of the product to receive a Return Authorization number.

• 3.
  Package and Ship

  Securely pack the items in their original box and ship them to our designated returns warehouse using a trackable shipping service.

• 4.
  Receive Refund

  Once our quality control team inspects and approves the return, your refund will be processed back to your original payment method within 5-7 business days.